Returns & Refunds Policy

1. Return Policy Overview

Thank you for shopping at Drift. If you are not entirely satisfied with your purchase, we're here to help. You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

2. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@drift.com and send your item to our returns address.

5. Non-Returnable Items

Several types of goods are exempt from being returned:

• Perishable goods such as food, flowers, newspapers or magazines
• Intimate or sanitary goods
• Hazardous materials, or flammable liquids or gases
• Gift cards
• Downloadable software products